Gate Keepers – Safety, Security and Emergency Preparedness for Front Office Staff

Can be presented by either Michael Dorn or Russell Bentley

Typical presentation time is one to three hours

This captivating session examines the crucial role that receptionists, secretaries administrative assistance and others who serve as “gate keepers” in schools and support facilities play in the prevention of, preparedness for and response to school and support facility crisis events.  This session will cover key aspects of school safety and emergency preparedness in relation to the unique role that gatekeepers serve. This content rich, interactive and interesting session will include, but is not limited to, the following topics:

  • Roles and responsibilities for visitor screening
  • Student dismissal
  • Parent/child reunification
  • Maintenance of the emergency evacuation kit
  • Bomb threat procedures
  • Techniques for defusing angry persons
  • Crisis breathing techniques during crisis situations
  • Protection of proprietary information
  • Implementation of emergency functional protocols
  • Crisis communications

Intended audiences:

  • Secretaries
  • Receptionists
  • Administrative assistants
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