Active Shooter Obsession – A Deadly Trend

Active Shooter Obsession deadly trend.

The active shooter obsession is a deadly trend.

Obsession with Active Shooter Scenarios Degrades School Safety

While running school crisis scenarios during a school security assessment this week, a teacher at a faith-based school attacked people during two of the six school crisis scenarios he was presented with. In both instances, the test subject failed to initiate a lockdown or prompt anyone to call 911. Instead, he attacked a suspicious person who is depicted as ignoring staff who ask him what he is doing in the building. In fact, neither scenario involved an active shooter incident. Later in the week, another employee at a school where a hostage situation had occurred also opted to use physical force in two scenarios where it would clearly increase danger to do so. These types of responses have become increasingly popular since the Sandy Hook attack. Prior to the Sandy Hook attack, such responses were exceedingly rare. Unfortunately, our nation’s obsession with active shooter events is having a significant and negative impact on how effectively school employees across the nation are prepared to make effective and prompt life-saving decisions.

Seeing is Believing

During a keynote presentation for the Tennessee Department of Education a couple of years ago, I asked a volunteer to come up to the stage and assist me in a demonstration. My volunteer turned out to be a very compassionate and deeply safety-conscious building principal for a faith-based high school. I asked him to respond in real-time fashion by verbalizing what he would do after he watched a video school crisis scenario. In the video, a student placed the muzzle of a 9mm semiautomatic pistol to his temple with his finger on the trigger and threatened to kill himself. The more than three hundred school administrators and law enforcement officer in attendance were shocked to hear his reply that he would attack the gunman. I was not shocked as I have seen this reply on numerous occasions during keynote presentations and during controlled simulations in schools across the nation.

Recognition Primed Decision-Making

Dr. Gary Klein has written extensively about the role of recognition-primed decision-making plays in the ability of people to make life and death decisions rapidly with limited information. He emphasizes the importance of providing people with a base of knowledge that will prepare them to recognize the situations they face more rapidly. Our analysts have observed indicators that school employees are becoming increasingly primed to anticipate active shooter situations as the most likely situations involving guns they will face. We increasingly see school employees responding to situations in a manner that would be more dangerous because of this type of inadvertent operant conditioning. We urge school and public safety officials to take great care to prepare school staff for the types of weapons incidents that result in the most injuries and deaths, not just those that garner the most media attention.

When School Safety Software is Slower

Touch Screen Directory

While designed to make it easier for travelers to find information, this airport electronic information board slows down the process and inconveniences people who need to use it. Some school safety software solutions also slow people down. This can be dangerous in emergency situations.

Software can be Slower than the Human Brain

While flying out of the Atlanta Airport last week, I was reminded of the need to write this column.  A while back, I went to a concourse information board to find a restaurant.  I quickly realized that they had installed a very sophisticated and interactive information board to help travelers.  As I stood in line watching people try to figure out how to use the new device, it became quickly apparent that though the new board was more robust, had much better graphics and looked really cool, it was dramatically slower to use.

Unexpected Outcomes

The new board has touch screen capability which allows the user to navigate to a wide variety of different screens.   Unfortunately, this means that only one person at a time can look at the board for information.  With the old single display map four or five people could look at the board and find what they are looking for at one time.  When I used the board last week, I found that people are still standing in line trying to figure out how to use the innovative but slow device.  While this information board probably results in millions of wasted minutes for travelers each month, it does not endanger anyone’s life.  When similar delays result from technology that is designed for school crisis situations, inconvenience can become life-threatening.

New School Safety Software

We are contacted by school safety product vendors with new school safety solutions every week.  We have found some new products to be impressive and practical while others cause us concern.  For example, a number of vendors now offer solutions which allow school crisis plans to be viewed on portable devices.  We considered making our school crisis planning templates available in this format about five years ago.  Our planning team decided that this was not a wise approach after looking at the research of Dr. Gary Klein and considering feedback from school and public safety officials who had experienced significant problems with software-based crisis plans during actual emergency situations.

Unrealistic School Safety Software Can Kill

In one case, a client who had paid more than one million dollars for a computerized school crisis plan was successfully sued after the death of a student.  Our client could not understand how an administrator who had received several days of emergency preparedness training could perform so poorly, forgetting even the most basic action steps.  When we performed one-on-one controlled simulations with a variety of school administrators in the district, we learned that they could not make reasonable and prompt decisions fast enough because they had been inadvertently conditioned to think that they would be able to pull up the action steps if faced with a crisis.  As this was a large urban school district that has experienced a large number of fatal school crisis events, it was troubling to see how ill-prepared administrators were to make life and death decisions.

Test Your School Safety Software Solutions

We have seen numerous instances of technology solutions that like the airport information station, appear to be very helpful at first glance, but can actually make matters worse because of false assumptions about how effective they will be under fast-breaking and stressful conditions.  As we have advised many times, new approaches should be thoroughly tested using scenario-based prompting which requires individuals to react in very short time frames.  If it does not work in simulations, things will most likely get worse when young lives are actually at risk.

Social Media’s Role in Safety

Social Media in Committing a Crime

Today a man, reportedly upset over a negative job situation, used social media to plan and carry out a shooting of a TV news crew in Moneta, VA.  The man came up on WDBJ 7 reporter Alison Parker, who was interviewing of Vicki Gardner, a local Chamber of Commerce chairperson.  In a video made by the gunman, he points the gun at Alison, calls her a name, and then lowers the gun.  He seemingly waits until the cameraman has his camera on her, then opens fire.  Alison and Adam were both killed, while Vicki was hospitalized, reportedly with a gunshot to her back.  The shooter flees, and then posts the video to Twitter.

social media picture

Alison Parker
(Photo courtesy of Fox News)

social media picture

Adam Ward
(Photo courtesy of Fox News)

 

 

 

 

 

 

Social Media in Responding to a Crime

The use of social media during this incident highlights the many pluses and minuses of social media.  When it happened, the news of what happened spread quickly, mainly due to Twitter and Facebook.  The shooting occurred right before 7:00am Eastern, and by noon the identity of the shooter was known.  While the use of social media to aid in communication seems a natural use of its capabilities, this must be tempered with the loss of context that often accompanies near-instant communication.

Many news outlets censored the footage of the interview and shooting, but the shooter had taken his own video and posted it to Twitter.  From there it went to Facebook and other social media, giving people unedited access to the carnage.  Whether this is good thing or not is for another time.  However the importance of social media cannot be over-emphasized.

Social Media in Safety Planning

Anyone responsible for the safety of others should incorporate the uses of social media into their safety plans.  It is a tool, and should be used as such.  Planners should also prepare for the negative effects of social media, mainly disinformation and lack of context.  Media protocols can be as important in responding to an incident as any other protocol, as the wrong information can increase the difficulty in responding to the incident.

Information travels so much more quickly today than ever before.  We safety planners need to get a handle on this concept and use it to our advantage, or it will surely use us.

As with any such tragedy, let’s take some time to care for the wounded and grieve for our losses.   Then let’s learn what lessons we can and make ourselves better.