Liability Language – Campus Officials Should Choose thier Words with Care

Campus officials naturally want to reassure students and parents when safety incidents take place.  While this may be a normal impulse, it can pose problems for the reputation of the organization and in some instances during litigation. 

For example, it is very common to see school superintendents, headmasters of independent schools, university presidents and others make statements indicating that safety is the number one priority when it can be relatively easy for an attorney to shed doubt on the accuracy of these types of statements. 

In one recent example, after a Kent State student who communicated a threat via Twitter was arrested, University President Lester A. Lefton publically stated “Our students, employees, and all those who come to campus should know that their safety is our top priority. Any threat to our campus community is taken seriously and immediately investigated.”  If the university were litigated in the wake of some other safety incident, an attorney could ask the president under oath what percentage of the universities’ budget is dedicated to student safety.  This type of public statement could open up entire lines of questioning and in some cases can be taken as a contract which could provide an organization to meet a higher standard of safety than is otherwise required by law.  This situation could be much worse if, for example, there was an incident after a mistake was made and an allegation was made that a threat was not promptly or properly investigated.  

Perhaps a more prudent approach is for campus officials to look at the basic meaning they want to convey and then thoughtfully develop language that sends the same basic message in a more accurate and demonstrable manner.  School safety messages should ideally have a high degree of provability when scrutinized.

For example, in this example the following language would be much easier to prove “Our students, employees and all those who come to campus should know that their safety matters to Kent State, threats to our campus community are taken seriously”.  In my seminars and when consulting with campus officials, I suggest they imagine being on the stand under oath and being asked to provide evidence to back up these types of statements.  Sticking to assertions that could be reasonably supported will provide solid ground should members of the press or an expert witness and attorneys later have cause to carefully scrutinize these types of statements.  

The solution to these concerns is usually relatively easy once campus officials understand how these types of statements may be evaluated.  By looking at our words through this lens, more accurate, credible and defensible statements can still convey positive messages that provide proper context for discussions relating to campus safety.    

Bullying at School by Dan Olweus is still a Helpful Book on Bullying Prevention

First published back in 1993, Bullying at School by Dan Olweus though somewhat dated, is still an informative read for anyone who wants to better understand bullying and how it can be prevented.  While a few school officials and at least one school safety consultant claim that bullying is not really a significant problem, researchers like Olweus have provided us with numerous peer review studies that document the problem and the need for evidence-based approaches to reduce its impact.

After many years in the field, I still recommend this classic and ground-breaking book.

 

Compare but Contrast Safety Between Different Countries

School Safety Standards and Risks Vary Between Countries

As this picture of a city street in Vietnam shows, there is a considerable difference between safety regulations in different countries. This can profoundly effect school safety. Note the powerlines and how they are connected.

What Messages are we Sending – Trash on the Floor

I can remember the first time I met Gregory Thomas.  Greg and I were both speaking at a school safety summit in Atlanta in the late 1990’s and I was fortunate to be able to hear his presentation.  At that time, he was in charge of safety and security for the New York City School District.  Greg emphasized how important it was for school officials to maintain a clean building to help create a safer school environment.  Greg observed that when he was working with a school in his massive district that was having safety and security problems, he often noted that the school was not as clean as schools in his district with lower incident rates. 

Greg’s findings and assertions are not just his personal opinion, they are backed up by his extensive experience in the field and by the research of others.  While school officials must do more than simply maintain a clean and eye appealing school to have a safer environment, any school that has noticeable trash on the grounds and floors has an opportunity to improve school safety, security, discipline, climate and culture.

Keep School Safety Risks in Perspective

I have been doing a number of media interviews relating to the deadly shooting at the movie theater in Colorado last week.  Most of these have focused on whether or not the types of security measures that have proven to be at time successful and at other times not so successful in schools might be effective in the unique setting of a movie theater.

For example, as with high profile shootings in other settings, many people immediately want to know if metal detectors can protect us from such horrific attacks.  As I partially outlined in an earlier blog, there are some supportive measures that are required for entry point metal detection that will make reliable screening an expensive and cumbersome protective measure that bear careful consideration. 

At the same time, I am concerned that we will see the same deadly overemphasis on active shooter situations in the movie theater setting that we have seen in the K12 and higher education setting.  Many people tend to become overly focused on this one unique, deadly but extremely rare type of incident to the exclusion of many other more common and also deadly acts of violence.  For example, none of the more than 1,200 people who were shot this year in Chicago were victims of an active shooter.

There have been several shooting incidents in Macon, Georgia which is a city with a high crime rate near the small town where I now live.  Each of these incidents were gang related situations which occurred in the parking areas rather than in the theater.  Entry point metal detection would have done nothing to prevent these situations.  While metal detectors can be and have been successfully deployed in a number of settings, there have also been a number of shootings at venues where they were improperly utilized.  As with movie theaters, courthouses and other settings with unique concerns, schools require security and emergency preparedness approaches that fit with their unique requirements.

Terrible Shooting at Century 16 Movie Theater in Aurora Colorado Will Offer Valuable Lessons for Increasing Survivability in Catastrophic Campus Crisis Situations Such as Active Shooter incidents, Terrorist Attacks, Tornadoes and Fires

While a community tries to cope with an almost incomprehensible act of aggression where the lives of many innocent people have been shattered by an unstable individual, others are already at work attempting to learn ways to reduce the loss of human life in future tragedies.

The sheer pain and suffering from yesterday’s horrific attack in Aurora, Colorado was conveyed eloquently by Colorado’s Governor and by Aurora Police Chief Dan Oats at a press conference.  It is truly a reminder of how wonderful people can be to see the tremendous outpouring of sympathy, empathy and support for the victims and their families of this tragedy by people from all across America and distant parts of the world.  The current tally of 12 victims killed and another 58 wounded is painful to even hear.

Even after meeting hundreds of people who have lost a loved one during an act of violence, I cannot begin to comprehend the terrible loss these fine people and their wonderful community are feeling.  While keynoting a session at Johnson and Wales University in nearby Denver, I met with a group of parents and school officials who lost children in two different Colorado school attacks.  It is hard to put into words how difficult it can be simply to know that so many people in one room have suffered such pain. 

Though the media in many cases has been acting in a fairly restrained and more compassionate manner than was the case with the tragic Virginia Tech shooting and many other incidents, invariably, some initial accounts of the incident will prove to be inaccurate.  This was pointed out by Dave Cullen, the author of Columbine in an interview last night.  Having worked a number of cases involving active shooter situations, I have seen these types of inaccuracies in every instance as the press works tirelessly to get us the latest on breaking stories, some mistakes are going to be made.  When I was asked to conduct a forensic evaluation of the Red Lake Reservation school shooting, I found that the most significant aspects of the reasons students and staff died in that incident were not addressed in any media accounts I had read or have read to date.

Time will provide us a better understanding to the extent that we will be able to understand the causal factors that lead someone who is being portrayed as a highly intelligent and gifted scholar to work so diligently to cause such terrible carnage during the screening for a Batman movie.  These types of analysis may bring little comfort to the victims and their families but as we have seen in past attacks, will probably help us learn more about how to identify potentially dangerous people among us.  This type of evaluation has led to improved approaches that have been used to avert many planned multiple victim shootings in schools and in other settings.  As outlined in a blog yesterday, there are also powerful and simple techniques that can help us spot potentially dangerous people even when we have no background information on them.  Pattern matching and recognition and visual weapons screening can be excellent protective measures for instances where an attacker conducts surveillance of a target site or when they are about to carry out an attack at a site.

It is also important to closely examine each tragedy to see what we can learn from it to increase survivability for people in future situations. 

For example, author Amanda Ripley interviewed numerous survivors of mass casualty events in an effort to learn more about human behavior during crisis events.  Her excellent work has taught us valuable lessons that can help save lives.  For example, she found repeated instances where victims stopped to gather their belongings during life and death situations which can reduce the speed of evacuation.   Dr. Gary Klein’s excellent research provides invaluable insight which can help us spot potentially dangerous approaches to emergency preparedness which can lead to crisis plan failure.  His work in helping identify the incredible value of mental simulation is a gift to those involved in emergency preparedness.  Bruce Siddle’s work in the field has helped us identify research based approaches that are now being used in many school districts to help prepare staff to stay calmer and think more clearly under life and death situations.  Col. Dave Grossman has likewise identified improved concepts for preparing people to think under conditions of sheer chaos.  In his comprehensive work Training at the Speed of Light, Author Kenneth R. Murray explains ways public safety and military personnel can improve their performance under tough conditions through appropriate and realistic training concept application.   

If the reports coming from officials in Aurora are borne out to be accurate when the investigation is complete, the men and women of the public safety community and hospital systems demonstrate how proper training and approaches to emergency preparedness can dramatically boost human performance so these types of heroes can perform in amazing ways.  The lightning fast apprehension of the suspect in a situation of this scale will likely turn out to be a tribute to what our law enforcement officers across the nation can and often do under pressure.     

As a non-profit school safety center, our role is to take the concepts, views and research of these and other experts and distill them into a format that can be applied effectively by school employees and students.  As our analysts continue to conduct realistic simulations of school crisis events in one-on-one structured interviews to more accurately test how planning approaches, training and drills can boost or impede the actual performance under life and death conditions, the evaluations of these situations by some of the brightest minds in America will also no doubt teach us more with each tragedy that takes place.  Though this type of evaluation may seem cold to some, it would not be respectful of the loss of life in these horrible situations to allow others to die in future events because we failed to study each terrible tragedy to prevent additional loss of precious human life.